BJ'sRVandMarine.com

Frequently Asked Questions

My items on eBay
A few of my products currently listed on Ebay
Over 1600 feedback with 100% positive

We strive to have great customer satisfaction, we have an 
A+ rating through the Better Business Bureau,
see the BBB icon on the bottom of Index page for details
.


What is your Return Policy;


I will except returns on any unopened items and they are returned in the original packaging (excludes special order items), the original purchase price minus shipping/handling (there is a 15% restocking fee that applies also) will be refunded, return shipping will be paid by buyer unless we have made a mistake in which we will take care of costs for return shipping. No returns on products that have been partially or fully installed.

What if my product doesn't work;

Please call or email us and we will be happy to assist you in any way we can to get the issue corrected, we are not the manufacturer but in most cases we will do everything we can to get you the help or parts you need to get it repaired and/or replaced.

What is your privacy Policy;

You can view our privacy policy by clicking here.

What if you don't have the part I'm looking for;

Please contact us and we will see if it is available to us or we may even recommend who you could possibly get it from if we don't handle it.